Orders & Shipping
Order processing time is typically 1 to 2 business days. Once your order has been processed, you will receive a notification with shipping tracking information.
Shipping costs vary depending on the chosen method and location.
Free shipping is offered for orders over €150 in metropolitan France and €300 for overseas territories and international destinations.
Visit our Shipping and Returns page for more information on delivery times and costs to your destination.
Yes, we deliver to many countries around the world.
Shipping costs and delivery times may vary depending on the destination.
Please consult our Delivery and Returns page for more information on delivery times and costs to your destination.
Once your order has shipped, you will receive an email with tracking information. You can also track your order by logging into your account on our website.
If you wish to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once the order has been processed and shipped.
Products
A niche perfume is an exclusive fragrance created by independent perfumery houses. These perfumes often use rare ingredients and are produced in small quantities, offering a unique and distinctive olfactory experience.
Yes, we guarantee that all our perfumes are 100% authentic. We work directly with perfume houses and official distributors to offer you the finest creations.
Although our perfumes are evaluated and tested by dermatologists and toxicologists before being placed on the market, some individuals may, exceptionally and unpredictably, be allergic to one or other of the ingredients. All ingredients are clearly indicated, in accordance with current European regulations, in the ingredient list on the packaging of each perfume. In the event of an allergic reaction, stop using the perfume immediately. You can re-test on a small skin area, such as the wrist, after a few days to verify whether it is indeed an allergy to the perfume. However, consulting an allergist is essential to identify the responsible allergen.
Returns and Refunds
If you are not satisfied with your purchase, you may return unopened and unused products within 14 days of receipt for a full refund. Please refer to our return policy for more details.
To return a product, please contact our customer service at contact@sayhar.fr for return authorization and detailed instructions. Return shipping costs are the responsibility of the customer, except in the case of an error on our part.
Once we have received and inspected your return, we will process your refund within 5 to 7 business days. The refund will be issued to the original payment method used for the purchase.